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Prepaid calling costs

Summary

Its simple - no fixed term contract or monthly fees. With Pay as you go Prepaid you can call or text your friends and family in New Zealand, and personalise with the Talk, Text, or Data Extras to suit your needs

Rates

  • Calls (per minute): 89c.
  • Text (per message): 20c.
  • Internet on your mobile: $1/day (up to 10 MB).
  • Voicemail 20c per retrieval
  • Picture messaging 50c each
  • Video calling 89c per minute
  • Video messaging $1.00 each
  • Calls to Australia, UK, US, Canada, Ireland from within NZ 91c per min
  • Calls to the rest of the world from within NZ $1.43 per min
  • International texts 30c each
  • Casual data charged on the days you use it. Additional MBs are $1.00 each

Get Started

Choose a phone

How do I get the new Pay as you go plan?

Existing XT Prepaid customers

  • You have the choice to stay on your existing One Rate Prepaid plan or move to the new Pay as you go plan.
  • Simply call *333 from your mobile to talk to us or come and chat to us at a store near you.

New XT Prepaid customers

SIM

All mobiles on the XT Mobile Network need a SIM, a small plastic card with a built-in microchip that fits in the back of your phone. When you buy a new Prepaid connection online you will be offered the option to bundle it with a SIM Starter Pack for an additional charge of $29.95 (Note: Your SIM is FREE if you are upgrading, or $19.95 if you are transferring your mobile number to Telecom from another company).

Your SIM has a $10 credit included to get you started. You can get an additional $10 credit by registering your phone online. To keep your SIM active you need to top up at least once every 12 months.

Tailor

Need more texts, data or talk time? Pick and choose from any of our Extras options to create a personalised service.

Extra
   Price (per month)  
$6 per Extra $12 per Extra $18 per Extra
Talk 1 x My Favourites 2 x My Favourites 3 x My Favourites
Text TXT150 Text Anyone 2500
Data 50MB 150MB 300MB
Value Pack
Price
   Included  
Mins Text Data
Talk $20 per 90 days 40    
TalkText $20 per month 40 1000  
TalkTextData $20 per month 20 1000 200MB

  • Talk Extras - for each My Favourites you just nominate a Telecom mobile or landline number and then you get to call it as often as you like, within a fair usage amount.
  • Text Extras - choose from bundles of 150 or 2500 texts that you can send to people on any mobile network in New Zealand each month.
  • Data Extras - keep connected and access your email and the Internet on your mobile with bundles of 50, 150 or 300 megabytes of data.
  • Introducing Value Packs - these are great value bundles of anytime any network minutes, text messages and data and each one is $20.


You can add these Extras to your Prepaid account once you receive your mobile either online or on your handset via Your Telecom - some conditions apply, see here for our terms and conditions. Casual data rate applies otherwise.


Standard national minutes, data use and national person to person texts only. Casual rate applies after the included minutes, texts and/or data amount has been used up. The casual rate that applies depends on your particular Prepaid plan's casual rate.

Top Up

Four Great Ways to Top Up

By Text

If you're with Kiwibank, ASB or TSB ask your bank how.

By Phone

Call 0800 32 32 32 with your credit card.

By Voucher

Buy a Prepaid Mobile voucher and dial *333.

Online

Simply go to telecom.co.nz/topup

Note you need to keep a minimum level of credit to be able to call, text or use data and Top up credit expires after 12 months.

Top

Get Started

Choose a phone

Terms and Conditions

PREPAID PLAN TERMS AND CONDITIONS

The XT Network Telecom Mobile Prepaid Agreement applies in addition to the following terms and conditions.

Things you should know:

Contract term: Available on the XT Network only. No fixed term contract.

Call charges:

One Rate Prepaid Plan: The minimum call charge for your One Rate Prepaid Plan is one minute except for operator assisted, 0900 calls and other premium numbers; after the first minute you pay per second.

Pay as you go Plan: The minimum call charge for your Pay as you go Plan is one minute except for operator assisted, 0900 calls and other premium numbers; after the first minute calls will be rounded up and charged by the minute. To be able to initiate or continue a call you must have the equivalent of at least one minute worth of calling credit remaining on your Prepaid account.

Every call you make is charged at the rate applicable to your Prepaid Plan. If there is no answer you won’t be charged for the call (note, calls answered by a message service or answering machine are chargeable).

Excluded services: Excludes TXT, My Favourites and data Extras. If you wish to use these services you will need to subscribe.

Operator assisted calls: You’ll be charged the full minute rate for each minute or part minute.

0900 and other premium numbers: You’ll be charged both the 0900 (or other premium number) rate and the mobile rate for each minute or part minute.

Voicemail/ Cellular Secretary/ Executive Secretary: Any number of messages may be checked per access.

Video Calling: Only available when you make video calls to other video calling capable Telecom mobiles.

Topping up: You can add additional credit to your Prepaid account by using one of the methods outlined on our website. If you are topping up by using a card or voucher please note that these cannot be used after their expiry date. Once you add credit to your account you will need to use up that credit within 12 months. You must add credit to your account at least once every 12 months, otherwise your Prepaid account will be deactivated.

Plan Transfer: You can change your Prepaid Plan once every 30 days. If you do change from your Prepaid Plan to another Telecom mobile plan you may lose all your remaining Prepaid balance.

Changes to these terms: Telecom may change, add to or delete these terms, including adding whole new terms at any time. However, if the change is material, we'll give you reasonable notice.

Telecom Mobile Data Plan Terms and Conditions

XT NETWORK MOBILE DATA

Telecom’s standard XT Network Terms and Conditions apply in addition to the following terms and conditions.

Availability: XT Network data plans are only available on Telecom mobile phones and data devices connected to the XT Network. This includes the Casual plan, data extras, mobile broadband and BlackBerry plans.

Eligibility: XT Network data plans are available to residential, home business and business customers. All data plans are available on postpaid, and all except the Blackberry plans are available on prepaid. Data pricing will default to the Casual plan and casual data prices if no other data extra, mobile broadband, or BlackBerry plan is selected. BlackBerry devices must have a BlackBerry plan applied.

Data charges: Data pricing applies to both WAP and IP packet data traffic. WAP data is billed per URL retrieved. IP packet data is billed based on bytes consumed, with billing updates triggered by elapsed time, bytes consumed or session end.

If your data plan includes a data allowance, e.g. a monthly or daily data allowance, you will still be able to use data on your device once you reach that allowance limit. You will be charged for all data used over this data allowance.

All BlackBerry devices are subject to BlackBerry plan pricing and monthly data allowances.

Contract term: All data plans are open term, unless a contracted term applies where data device pricing is subsidised. Early disconnection fees apply if that contracted term is not completed.

Excluded usage and services: Unless specifically stated for international roaming, all data pricing and allowances apply only to data used in New Zealand. Separate international roaming pricing applies for data usage outside of New Zealand.

Voice over Internet Protocol (VoIP) is not supported, and we cannot guarantee that access or performance levels will be maintained.

Any applications you accept for use on your device are your own responsibility. Telecom cannot accept responsibility for the effect of applications downloaded to your device, or misuse of your personal information through use of those third party applications.

Plan changes: You are entitled to change your plan once per calendar month (if prepaid) or once per billing period (if postpaid). You can not be on more than one data plan per device or SIM at any one time.

Changes to these terms: Telecom may change, add to or delete these terms, including adding whole new terms at any time. However, if the change is material, we'll give you reasonable notice.