Prepaid calling costs

Summary

Its simple - no fixed term contract or monthly fees. With One Rate Prepaid you can call or text your friends and family in New Zealand, get bonus credits with each top up and personalise with the Talk, Text, or Data Extras to suit your needs

Rates

  • Calls (per minute): 89c.
  • Text (per message): 20c.
  • Internet on your mobile: $1/day (up to 10 MB).
  • Voicemail 20c per retrieval
  • Picture messaging 50c each
  • Video calling 89c per minute
  • Video messaging $1.00 each
  • Calls to Australia, UK, US, Canada, Ireland from within NZ 89c per min
  • Calls to the rest of the world from within NZ $1.39 per min
  • International texts 30c each
  • Casual data charged on the days you use it. Additional MBs are $1.00 each
  • Anytime national calling rate excludes special chargeable calls. One Rate Prepaid terms and conditions

Get Started

Choose a phone

SIM

All mobiles on the XT Mobile Network need a SIM, a small plastic card with a built-in microchip that fits in the back of your phone. When you buy a new Prepaid connection online you will be offered the option to bundled it with a SIM Starter Pack for an additional charge of $29.95 (Note: Your SIM is FREE if you are upgrading, or $19.95 if you are transferring your mobile number to Telecom from another company) which has $10 credit included to get you started.

You can get an additional $10 credit by registering your phone online. To keep your SIM active you need to top up at least once every six months.

Tailor

Pick and choose from any of our nine Extras options to create a personalised service - you only pay for what you need.

Your Extra Choices Price (per month)
$6 per Extra $12 per Extra $18 per Extra
Talk Extras - With My Favourites™ you nominate up to three Telecom mobile or landline numbers. 1 x My Favourites 2 x My Favourites 3 x My Favourites
Text Extras - Choose from 150 included texts to any New Zealand network (additional texts 20c each), or send all the texts you’ll ever need with Non-Stop Text. TXT150 Non-Stop Text

Special offer!
Data Extras - Stay connected and access Internet on your mobile with bundles of 20, 120 or 240 megabytes of data. Additional MBs are 50c each. Mobile Broadband 20MB Mobile Broadband 120MB Mobile Broadband 240MB

You can add these Extras to your Prepaid account once you receive your mobile by calling us on *123 - some conditions apply, see here for our terms and conditions. Casual data rate applies otherwise.

Top Up

Four Great Ways to Top Up

By Text

If you're with Kiwibank, ASB or TSB ask your bank how.

By Phone

Call 0800 32 32 32 with your credit card.

By Voucher

Buy a Go Prepaid voucher and dial *333.

Online

Simply go to telecom.co.nz/topup

Note you need to keep a minimum level of credit to be able to call, text or use data and Top up credit expires after six months.

Be Rewarded

We reward you by offering you free bonus credit when you top-up - the more you top up the better the value.

Top-up Amount Receive Bonus Credit* Additional Value
$20 $5 25%
$40 $12 30%
$60 $20 33%

* Bonus credit is applied to your account overnight.

By the way, our One Rate Postpaid plans (excluding Share plans) are now available on open term - so you can get all the great value of a Postpaid plan without the commitment. View Postpaid Plans

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Get Started

Choose a phone

Terms and Conditions

ONE RATE PREPAID PLAN TERMS AND CONDITIONS

The XT Network Telecom Mobile Prepaid Agreement applies in addition to the following terms and conditions.

Things you should know:

Contract term: Available on the XT Network only. No fixed term contract.

Call charges: The minimum call charge for your One Rate Prepaid Plan is one minute except for operator assisted, 0900 calls and other premium numbers; after the first minute you pay per second. To be able to initiate or continue a call you must have the equivalent of at least one minute worth of calling credit remaining on your Prepaid account.

Every call you make is charged at the rate applicable to your One Rate Prepaid Plan. If there is no answer you won’t be charged for the call (note, calls answered by a message service or answering machine are chargeable).

Excluded services: Excludes TXT, My Favourites and data Extras. If you wish to use these services you will need to subscribe.

Operator assisted calls: You’ll be charged the full minute rate for each minute or part minute.

0900 and other premium numbers: You’ll be charged both the 0900 (or other premium number) rate and the mobile rate for each minute or part minute.

Voicemail/ Cellular Secretary/ Executive Secretary: Any number of messages may be checked per access.

Video Calling: Only available when you make video calls to other video calling capable Telecom mobiles.

Topping up: You can add additional credit to your Prepaid account by using one of the methods outlined on our website. If you are topping up by using a card or voucher please note that these cannot be used after their expiry date. Once you add credit to your account you will need to use up that credit within six months. You must add credit to your account at least once every six months, otherwise your Prepaid account will be deactivated.

Plan Transfer: You can change your One Rate Prepaid Plan once every 30 days. If you do change from your One Rate Prepaid Plan to another Telecom mobile plan you may lose all your remaining Prepaid balance.

Changes to these terms: Telecom may change, add to or delete these terms, including adding whole new terms at any time. However, if the change is material, we'll give you reasonable notice.

Telecom Mobile Data Plan Terms and Conditions

XT NETWORK MOBILE DATA

Telecom’s standard XT Network Terms and Conditions apply in addition to the following terms and conditions.

Availability: XT Network data plans are only available on Telecom mobile phones and data devices connected to the XT Network. This includes the Casual plan, data extras, mobile broadband and BlackBerry plans.

Eligibility: XT Network data plans are available to residential, home business and business customers. All data plans are available on postpaid, and all except the Blackberry plans are available on prepaid. Data pricing will default to the Casual plan and casual data prices if no other data extra, mobile broadband, or BlackBerry plan is selected. BlackBerry devices must have a BlackBerry plan applied.

Data charges: Data pricing applies to both WAP and IP packet data traffic. WAP data is billed per URL retrieved. IP packet data is billed based on bytes consumed, with billing updates triggered by elapsed time, bytes consumed or session end.

If your data plan includes a data allowance, e.g. a monthly or daily data allowance, you will still be able to use data on your device once you reach that allowance limit. You will be charged for all data used over this data allowance.

All BlackBerry devices are subject to BlackBerry plan pricing and monthly data allowances.

Contract term: All data plans are open term, unless a contracted term applies where data device pricing is subsidised. Early disconnection fees apply if that contracted term is not completed.

Excluded usage and services: Unless specifically stated for international roaming, all data pricing and allowances apply only to data used in New Zealand. Separate international roaming pricing applies for data usage outside of New Zealand.

Voice over Internet Protocol (VoIP) is not supported, and we cannot guarantee that access or performance levels will be maintained.

Any applications you accept for use on your device are your own responsibility. Telecom cannot accept responsibility for the effect of applications downloaded to your device, or misuse of your personal information through use of those third party applications.

Plan changes: You are entitled to change your plan once per calendar month (if prepaid) or once per billing period (if postpaid). You can not be on more than one data plan per device or SIM at any one time.

Changes to these terms: Telecom may change, add to or delete these terms, including adding whole new terms at any time. However, if the change is material, we'll give you reasonable notice.